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Troubleshooting

Welcome to the Troubleshooting section. Here you'll find solutions to common issues and learn how to get additional support when needed.

Getting Help​

If you're experiencing issues that aren't covered in our documentation, you can get help through the following channels:

  1. Teleform Support Bot

    • Visit @TeleformSupportBot on Telegram
    • Our support team is available to assist you with any questions or issues
    • The bot provides quick access to common solutions and direct support

  2. Email Support

    • Contact us at [email protected]
    • We'll respond to your inquiry as soon as possible
    • Please include relevant details about your issue

Common Issues​

Browse through our troubleshooting guides to find solutions for common problems:

Best Practices​

  1. Before Contacting Support

    • Check if your issue is covered in our documentation
    • Gather relevant information about your problem
    • Try basic troubleshooting steps
    • Document any error messages

  2. When Reporting Issues

    • Provide clear description of the problem
    • Include steps to reproduce the issue
    • Share relevant screenshots or logs
    • Mention your Teleform version