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Bot Connection Issues

This guide helps you resolve common issues related to connecting and managing your Telegram bot in Teleform.

Common Problems

Bot Not Responding

  1. Check if the bot is active in Telegram
  2. Verify the bot token is correct
  3. Ensure the bot has necessary permissions
  4. Check if the bot is blocked by the user

Connection Errors

  1. Verify your internet connection
  2. Check if Telegram API is accessible
  3. Ensure your bot token hasn't expired
  4. Verify webhook configuration

Authentication Issues

  1. Check if the bot token is valid
  2. Verify bot ownership
  3. Ensure proper permissions are set
  4. Check for token revocation

Solutions

Basic Troubleshooting

  1. Restart the bot
  2. Clear browser cache
  3. Try a different browser
  4. Check Telegram status

Advanced Solutions

  1. Regenerate bot token
  2. Update webhook URL
  3. Check server logs
  4. Verify API limits

Still Need Help?

If you're still experiencing issues, please contact our support team:

Remember to include:

  • Bot username
  • Error messages
  • Steps to reproduce
  • Screenshots if applicable